Every table, with a memory

Bookings ran through the phone and a notebook at the host stand. In high season, two bookings clashed on the same table at the same time, the maître had no way to see the whole room at a glance, and a guest who had booked the same table by the sea for three years running could end up seated wherever there was space — because no one remembered their history.

• A mismanaged table in high season costs a high-ticket guest for the whole season.
• Without guest history, every visit starts from zero — and premium service shows in the details that get remembered.

A live floor map replaces the booking notebook, with every section's occupancy visible instantly to the whole team, and a guest profile that remembers a preferred table, allergies and special occasions before they ever reach the door.

A booking engine centralizes requests from phone, website and walk-ins onto a real-time floor plan; every booking ties back to the guest profile, so host and floor staff share the same context without having to ask again.